Privacy Policy

This Privacy Policy explains how Fiesta™ collects, uses, and protects your personal information when you visit or purchase on our website. Questions? Contact [email protected].

Information We Collect

  • Order & Contact Data: name, email, phone, billing and shipping addresses.
  • Payment Data: processed securely by our payment providers (Fiesta™ does not store full card numbers).
  • Device & Usage Data: IP, browser, pages viewed, interactions (for analytics, security, and performance).
  • Communications: your messages to support and marketing preferences.

How We Use Your Information

  • To process orders, provide updates, shipping and returns support.
  • To improve our site, products, and customer experience.
  • To detect and prevent fraud and protect our services and users.
  • To send service emails; marketing only with consent or as permitted by law (you can opt out anytime).

Cookies & Analytics

We use cookies and similar technologies to keep your session, remember preferences, and measure performance. You can manage cookies in your browser; some features may not work without them.

Advertising & Remarketing

Where applicable, we may use non-sensitive data to show relevant ads or measure campaigns. You can opt out of marketing emails and adjust ad preferences in your browser/ad platform settings.

Payments & Security

Payments are handled by trusted providers using industry-standard security. We apply administrative, technical, and physical safeguards to protect personal data; no method is 100% secure, but we strive to keep your information safe.

Fulfillment & Shipping Partners

To deliver your order, we share necessary details (name, address, phone, email) with carriers and logistics partners solely for fulfillment and delivery notifications.

Data Sharing

  • Service Providers: payment, hosting, analytics, support—only as needed to serve you.
  • Legal & Protection: when required by law or to protect our rights, users, or the public.
  • Business Transfers: in a merger, acquisition, or asset sale under confidentiality and applicable laws.

Data Retention

We retain order records and necessary personal data for legal, tax, and operational reasons. When no longer needed, we delete or de-identify data per our retention practices.

Your Rights

Subject to local laws, you may request access, correction, deletion, or portability of your personal data, and object to or restrict certain processing. To exercise these rights, email [email protected].

Minors

Our site is not intended for children under 13 (or higher where required by law). We do not knowingly collect data from children.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards consistent with applicable laws.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The “Last updated” date on the page indicates the latest revision.

Fiesta™ Company Information

Brand: Fiesta™ (Owned by QC AQUATIC CO.,LTD)

U.S. Address: 200 S Biscayne Blvd, Suite 2790, Miami, FL 33131, United States

Vietnam Office: Khanh Nhon 1, Xa Nhon Hai, Huyen Ninh Hai, Tinh Ninh Thuan, Viet Nam

Phone: +1 858 902 1927

Email: [email protected]

Website: www.owlfiesta.com

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