Shipping Policy

At Fiesta™ (Home & Living), we proudly offer Free Worldwide Shipping on all orders — no minimum purchase required. Below are our processing times, delivery estimates, and related terms.

Order Processing

• Standard items: ship within 1–3 business days.
• Made-to-order / personalized: usually 5–7 business days.
• Weekend/holiday orders process the next business day.
• Confirmation is sent at purchase; tracking is emailed when your parcel ships.

Estimated Delivery Times

• United States: 3–7 business days
• Canada & Europe: 5–12 business days
• Australia & New Zealand: 7–14 business days
• Asia, Middle East & Latin America: 6–16 business days
• Africa & remote regions: 8–18 business days

Timelines are estimates and may vary due to customs, local carriers, or peak seasons.

Customs, Duties & Taxes

Shipping is free on every order. However, international shipments may incur VAT, customs duties, or brokerage fees on arrival. These are set by local authorities and are payable by the recipient.

Tracking Your Order

Tracking details are emailed after dispatch. You can also track on our Order Tracking page using your Order ID and billing email.

Lost or Damaged Parcels

• If tracking shows “delivered” but the parcel is missing, check with neighbors/building management and contact the carrier.
• For damage or missing items, contact us within 7 days of delivery with photos of the packaging and product.
• Claims are subject to carrier investigation and Fiesta™ verification.

Shipping Restrictions

• Certain oversized, restricted, or hazardous items may be ineligible for some destinations.
• We may cancel and refund orders to unsupported addresses/regions.

Need help? Email [email protected].