Cancellation & Modification

At Fiesta™ (Home & Living), we understand plans can change. This page explains how to cancel or modify your order. For help, email [email protected].

Order Cancellation

• Within 12 hours: Cancel for a full refund to the original payment method.
• After 12 hours: We’ll try our best, but cancellation isn’t guaranteed once processing begins.
• After dispatch: Orders can’t be cancelled. You may request a return after delivery (see our Refund & Returns Policy).

Order Modification

• Address changes: Request within 12 hours of purchase.
• Item/quantity changes: Possible only before processing starts; otherwise place a new order and return the original (if eligible).
• Gift notes/wrapping: We can add these if your order has not yet been packed.
• Personalized/made-to-order: May be non-modifiable once production begins.

Refunds

Approved cancellations are refunded to the original payment method. Bank/card timelines vary, typically 3–10 business days after we issue the refund.