Privacy Policy

Effective Date: May 13, 2025

1. Overview

This Privacy Policy describes how OwlFiesta™ (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.owlfiesta.com (the “Site”). OwlFiesta™ is a brand owned and operated by OwlsMatrix LLC, a company registered in New Mexico, USA.

2. Information We Collect

  • Personal Information: such as your name, email address, shipping address, and payment details.
  • Device Information: including IP address, browser type, and cookies.
  • Order Information: products purchased, order value, and fulfillment status.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you
  • Screen for potential fraud
  • Provide customer support
  • Improve our website and services

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers (such as payment gateways, logistics partners, or analytics services) solely for order processing and business operations.

5. Cookies

We use cookies to remember your preferences, analyze traffic, and enhance your browsing experience. You may manage or disable cookies in your browser settings at any time.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill your order, provide customer service, and comply with legal or tax obligations.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. To do so, contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date above.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Brand: OwlFiesta™
Parent Company: OwlsMatrix LLC
Registered in: New Mexico, USA – EIN: 99-4583494
Email: [email protected]
Phone: 1-800-829-4933
U.S. Office: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA
Vietnam Office: Vinhomes Smart City, Tay Mo, Nam Tu Liem, Ha Noi 100000